top of page
Search

Chapter 7: RevOps That Actually Drives Revenue

  • Admin
  • May 19
  • 2 min read

Updated: May 20

Chapter 7 of Operations That Scale


It’s tempting to think revenue operations (RevOps) is something you think about post-Series A where you develop sales playbooks and strict revenue targets. At Compact, we think the opposite: the earlier you get your sales operations right, the more revenue you keep.


Especially in purpose-driven businesses where sales cycles may be non-linear, deal sizes variable and customer relationships more complex, having structured, automated RevOps from day one is a quiet superpower. Below we have summarised our approach.




The problem with early-stage sales ops


What we see most often:

  • A CRM that was set up in a burst of motivation but is now half-used and abandoned

  • Deals that live in the CEO’s head or buried in email

  • No alerts for renewals or follow-ups just memory

  • No reporting or dashboard until investors ask for one


What early RevOps should do


You don’t need a VP Sales. You’re likely to need:

  • Clean CRM workflows that match how you sell

  • Visibility into deal stages and forecast especially when fundraising

  • Triggers for renewals, upsells and onboarding

  • Dashboards that reflect live revenue performance


It should feel like a sales safety net. It’ll help you close more, retain more and know where you stand today.



Our view: keep it simple, keep it useful


Early RevOps is not about sophisticated automations. It’s about clarity, follow-through and systems that protect current and future revenue.


We help you:

  • Clean and structure your CRM (whether in HubSpot, Pipedrive or Notion CRM)

  • Set up automations for task reminders, follow-ups and contract tracking

  • Build real-time dashboards (e.g. new MRR, churn, close rate)

  • Create basic renewal workflows based on contract data

  • Train your team to use the system, and refer to it so the team stays accountable


💡 After a Compact RevOps overhaul, one food tech startup increased renewals by 12% and identified £30k in upsell opportunities they would’ve missed.



Mistakes to avoid


Treating RevOps like admin work

Buying an expensive CRM with no workflows or training

Overcomplicating with too many properties or in stages particularly if it’s shifting

Forgetting to track what matters: revenue, renewals and risks



Need help sorting your RevOps?


We can help you build or fix your CRM workflows so that they help you grow your business. 



 
 
 

Comments


©2023 by COMPACT CONSULTING GROUP

bottom of page